F.A.Q

Who are you?

We are a reputable, top rated cleaning company based in GTA, Ontario, due to COVID19 we had to stop operation, however we retooled our location to make face covers and sell them at a cost, in order to keep our employees on payroll, due to popular demand we hired more people to help us to keep up the demand, we were lucky to secure a large quantity of fabric to make approximately 1 million masks, we are very happy to keep our staff on payroll, hired more staff plus make low cost face covers for Canadians.  Thank you for your support. the more orders we get, the longer we can keep everyone busy! 

 

How long will it take for my order to ship?

Orders usually take 24hrs  to ship out.

How long does my order take to arrive once it is shipped?
Canada: 1-3 days via Canada Post we ship via CanadaPost Tracked Mail. 

What material are the covers made from?
We always make the inner layer touching the skin 100% cotton. Cotton is natural and gentle on skin. The product description will always state what the material is.

My cover is a little loose fitting, how can I tighten it?
We recommend tying the elastic at the end behind the ear to make it snug.
How to wash my face cover?
We recommend you wash your cover on a regular basis. Do not wash them in a washing machine, try washing by hand and gently. If you need to apply heat to them, feel free to iron them.  Do not use bleach on them. Feel free to iron them, make sure the hot iron does not touch the elastic!

How does one safely remove a used cloth face covering?
Individuals should be careful not to touch their eyes, nose, and mouth when removing their cover and wash hands immediately after removing.

Are the covers medical grade covers?
Absolutely NOT. The cover should not be used in any surgical setting or where significant exposure to liquid, bodily or other hazardous fluids may be expected; or in a clinical setting where the infection risk level through inhalation exposure is high.

Where are the covers shipped from?
The covers are sewn and shipped from Toronto, Canada.